1. Collection of Personal Information

We collect personal information to provide a superior shopping experience and comply with legal obligations. The categories of personal information we may collect include, but are not limited to:

Contact Information: Name, email address, mailing address, phone number.

Financial Information: Payment card details, transaction records, and related payment information.

Account Information: Login credentials, preferences, and account settings.

Transactional Information: Products viewed, purchased, added to cart, or returned.

Device and Usage Information: IP address, browser type, device identifiers, site navigation data.

Communications: Correspondence, inquiries, or customer service requests.

Information may be collected directly from you, automatically through the Services, or from authorized third-party service providers acting on our behalf.

2. Use of Personal Information

Elorien utilizes personal information for legitimate business purposes, including:

Order Fulfillment: Processing transactions, managing accounts, arranging shipping, and handling returns or exchanges.

Service Improvement: Personalizing your experience, analyzing user behavior, and optimizing website performance.

Security and Fraud Prevention: Detecting unauthorized activity, protecting accounts, and maintaining the integrity of our Services.

Customer Communication: Responding to inquiries, providing support, and delivering transactional notifications.

Marketing and Promotional Activities: Sending communications regarding products, services, promotions, and offers, subject to your consent or applicable opt-out rights.

Legal Compliance: Meeting statutory and regulatory requirements, enforcing our Terms of Service, or responding to lawful requests from governmental authorities.

3. Cookies and Tracking Technologies

We employ cookies and similar technologies to enhance functionality, understand user behavior, and deliver personalized content and advertising. Users may manage cookie preferences via browser settings; however, certain features of the Services may be impaired if cookies are disabled.

4. Disclosure of Personal Information

We may disclose personal information to:

Service Providers: Third parties who facilitate payment processing, shipping, data analytics, marketing, or other operational functions.

Business Partners: Entities assisting with marketing campaigns or promotional efforts, consistent with applicable law.

Legal Authorities: When required by law or necessary to protect our rights, enforce our policies, or prevent fraud or illegal activity.

Corporate Transactions: In connection with mergers, acquisitions, reorganizations, or other business transfers.

We do not sell your personal information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to maintain robust security measures, no system is impenetrable, and absolute security cannot be guaranteed.

We retain personal information only as long as necessary for business operations, legal obligations, or dispute resolution.

6. Your Rights and Choices

Depending on applicable laws, you may have the following rights regarding your personal information:

Access, review, or obtain a copy of personal data we maintain.

Correct or update inaccurate or incomplete information.

Request deletion or restriction of personal data.

Receive personal data in a portable format or request its transfer to another service provider.

Opt out of marketing or targeted advertising communications.

Requests may require verification of identity. To exercise your rights, please contact us using the information provided below.

7. Third-Party Websites and Links

Our Services may contain links to external websites. Elorien is not responsible for the privacy practices or content of such third-party sites. Users are encouraged to review third-party privacy policies prior to providing any personal information.

8. Children’s Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe that personal information of a minor has been collected, please contact us immediately to request deletion.

9. International Transfers

Personal information may be stored, processed, and transferred across borders. We ensure that such transfers comply with applicable data protection laws and are subject to recognized safeguards where required.

10. Changes to This Privacy Policy

Elorien reserves the right to modify this Privacy Policy at any time. All updates will be posted on our website with the “Last Updated” date revised accordingly. Continued use of the Services constitutes acceptance of any such changes.

11. Contact Information

For questions regarding this Privacy Policy, or to exercise your rights, please contact us:

Email: info@elorien.store
Address: 57 Liberty Avenue, Suite 1203, New York, NY 10005, USA